Your time and commitment are key to the healing process,
and we also respect the time reserved for each client.
A minimum of 24 hours' notice is required to cancel or reschedule a session.
Cancellations made with less than 24 hours' notice will result in the session being forfeited and charged in full.
If you do not attend your session without prior notice, the session will be considered used and non-refundable.
If you arrive late, the session will take place within the remaining scheduled time, without extension. The full session fee applies regardless of the time remaining.
Progress in Spinal Flow largely depends on consistency and commitment to the sessions. We kindly ask all clients to honour their scheduled appointments to support their own healing journey and to allow other clients access to available slots.
We understand that unexpected emergencies can arise. In such cases, please contact us as soon as possible, and we will review the situation on a case-by-case basis and may offer the possibility to reschedule the session.
We are always happy to help. Get in touch with Emilia directly and she will be glad to answer any questions.
Contact Emilia on WhatsApp