Your time and commitment are key to the healing process, and we also respect the time reserved for each client.
🔹 Cancellations or Rescheduling
A minimum of 24 hours’ notice is required to cancel or reschedule a session. Cancellations made with less than 24 hours’ notice will result in the session being forfeited and charged in full.
🔹 No-Show
If you do not attend your session without prior notice, the session will be considered used and non-refundable.
🔹 Late Arrivals
If you arrive late, the session will take place within the remaining scheduled time, without extension.
🔹 Client Commitment
Progress in Spinal Flow largely depends on consistency and commitment to the sessions.
🔹 Emergency Situations
We understand that unexpected emergencies can arise. In such cases, please contact us as soon as possible, and we will review the situation on a case-by-case basis and may offer the possibility to reschedule the session.